What To Do When A Basement Floods

8/25/2023 (Permalink)

Always remove standing water right away!

When faced with a flood in the basement, it is very important to remain calm and take the appropriate steps towards remediating the situation as soon as possible. Once you give us a call at SERVPRO of Middletown, one of our 24/7 emergency service crews will be dispatched right away to assist with the removal of the standing water. While waiting for our team to arrive at your home or business, it is important to avoid flooded areas of the basement where you are unable to see the floor as electrical outlets beneath pose a great safety risk.

When our emergency crew arrives, they utilize special extraction tools which are designed to safety and effectively remove the water from the basement quickly. Once all the standing water has been removed, the technicians remove unsalvageable materials such as drywall, flooring and trim. After the wet materials are removed, drying equipment is placed to ensure any remaining moisture is eliminated from the building.

SERVPRO of Middletown is ready to take on water losses large and small. Give us a call anytime- 732-530-9009.

Teamwork is the Key to Our Success

7/7/2023 (Permalink)

No matter what business you work in, teamwork and proper ethics are essential to running a successful business. Here at SERVPRO of Middletown, our team is fortunate to have a warm, yet effective working relationship with each other. Considering we are an emergency business, it is imperative communication is clear between the office, field technicians and project managers. During a surge in business due to a disaster event, proper communication and execution allow our franchise to respond to more calls efficiently.

One of our greatest strengths here at SERVPRO of Middletown is the camaraderie shared within our entire staff. The positive relationship amongst each other provides a pleasant working experience which is then passed on to our customers throughout the day. Evidence of our work environment radiates throughout our business and the communities we serve; the office staff receives numerous complements about our chief technicians on a regular basis. Visit our testimonial page to see what our customers say about SERVPRO of Middletown in action!

Wallpaper Can Hide Moisture

6/28/2023 (Permalink)

Excessive moisture can cause mold to form in areas which are not visible to homeowners.

Water leaks and moisture are not always present in areas which are visible to home and business owners. Over time, slow leaks and high levels of humidity can cause mold to form under floors, behind walls and in air ducts. SERVPRO® of Middletown’s expertly trained water mitigation technicians were called out to a home which had a water loss due to a broken sprinkler head. Once the crew started to remove the wallpaper, they realized mold had formed after a former slow leak from the air conditioning system.

This hallway appears to be clean and dry, but a closer inspection revealed mold was growing under the wallpaper. If your walls are affected by water and the wallpaper remains in place, it can act as a vapor barrier preventing the drying process from occurring. Chances are the insulation behind the wall is also affected. Water will wick up a wall 1" per hour for the first 12 hours following a water loss. 

SERVPRO® is always ready to take care of homes and businesses affected by disaster. Call us at 732-530-9009, 24 hours a day, and seven days a week.

Call The Cleaning Experts!

3/29/2022 (Permalink)

SERVPRO of Middletown is Here to Help during this time of need

During this unprecedented time marked by the global pandemic of coronavirus, SERVPRO of Middletown wants to remind our customers we are specialists in cleaning services. As a professional team, we strictly adhere to the highest cleaning and sanitation standards derived by industry authorities.

Specialized Training

We are currently prepared to clean and disinfect homes or businesses according to protocols set forth by the Centers for Disease Control and Prevention. Our franchise has years of experience in dealing with biological contaminants, and our crews will clean well beyond the scope of work regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently not a product tested against this particular strain of the coronavirus, our franchise is following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your residence or business requires deep cleaning services, do not hesitate to contact us immediately.

SERVPRO of Middletown- 732-530-9009